Resources & Frequently Asked Questions

If you have a concern about a peopleCare Long-Term Care Home, please contact the Home’s Executive Director. You may also call the Ministry of Long-Term Care’s toll-free Long-Term Care Family Support and Action Line at 1-866-434-0144. Hours of operation are

Most people bring items of a personal nature such as photos, artwork, a favourite afghan or bedspread, etc. Ask the long-term care home you are considering about any specific items you would like to bring.

The cost of living in a long-term care home is mandated by the Ministry of Health and Long-Term Care and is consistent across the province. You can find the current rates on the Ontario Ministry of Health and Long-Term Care

You can expect to receive the following services in a long-term care home:

shared dining room, TV rooms and other living areas nursing and personal care on a 24-hour basis access to health professionals individual care plan (reviewed every

There are significant wait lists for long-term care in most areas of the province. The length of your wait is dependent upon which Home and the type of accommodation you have selected.

All applications and admission to long-term care homes are arranged by Home and Community Care Support Services (HCCSS). Your local HCCSS will help you every step of the way. HCCSS staff will:

determine your eligibility tell you

Please contact your Home and Community Care Support Services (HCCSS) office.